Making free delivery feel like something worth opening.
Free delivery is one of those offers everyone uses, and almost everyone ignores.
For Additions, the challenge was to make a familiar incentive feel fresh again. The solution was simple: have a bit of fun with it.
This series of direct mail leaflets brought bigger thinking to the idea of free delivery, using light-hearted, character-led concepts to dramatise what “free shipping” might look like behind the scenes. One execution, for example, imagined a delivery driver trying to get fit, turning a functional benefit into a visual gag with warmth and personality.
The work was designed to feel approachable, human and unmistakably Additions: a home shopping brand that understands its audience and doesn’t take itself too seriously. Rather than shouting about savings, the leaflets invited a smile, and earned attention because of it.
I was responsible for the creative concept and copywriting, helping transform a standard retail message into something people would actually notice, read and remember.